Contact Direct Energy Business

Direct Energy Business wants to hear from you – whether you’re a current customer with an important question or comment, or a retail electricity and/or natural gas customer looking to utilize the innovative and trusted expertise of our staff in creating an energy strategy that can add value to your organization.

To contact Direct Energy Business Customer Relations in the United States in regards to your existing account, please complete the form below, call 1-888-925-9115 or email CustomerRelations@directenergy.com.

To contact Direct Energy Business in Canada, please refer to the phone numbers below.

1-866-374-6355 - Alberta
1-888-222-0166 - British Columbia
1-800-756-9431 - Manitoba
1-888-393-5553 - New Brunswick, Newfoundland, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan & Yukon Territory