Contact Direct Energy Business
Direct Energy Business wants to hear from you – whether you're a current customer with an important question or comment, or a retail electricity and/or natural gas customer looking to utilize the innovative and trusted expertise of our staff in creating an energy strategy that can add value to your organization.
To contact Direct Energy Business Customer Relations in the United States in regards to your existing account, please complete the form below, call 1-888-925-9115 or email CustomerRelations@directenergy.com.
To contact Direct Energy Business in Canada regarding the price you pay for your Natural Gas or Electricity, please refer to the phone numbers below.
1-866-374-6355 - Alberta
1-888-222-0166 - British Columbia (or email debsbcmarkets@directenergy.com)
1-866-867-8167 - Ontario, Manitoba, Quebec (or email debscan@directenergy.com)
To contact Direct Energy Business in Canada regarding Natural Gas or Electricity services (HVAC, building automation, service calls) please refer to the number below.
1-888-393-5553 - New Brunswick, Newfoundland, North West Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Alberta, Saskatchewan, & Yukon Territory.
